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I had to fight somemore with them to get disposal cost factored in. I am now getting random appliance repair people hitting me up. It took 2 months and a dozen phone calls to resolve a simple plumbing issue. Now my furnace is acting up, no way to talk to anyone, no way to escalate the claim. The cost of the Simply Kitchen Plan is $19 per month or $264 per year, the Complete Home Plan comes at $51 per month or $612 per year, and the Pinnacle Home Plan costs $60 per month or $720 per year.
As an industry-leading home warranty company, 2-10 HBW provides the most comprehensive warranty plans in the US. Homeowners select our home warranty plans to save themselves time and money, and help them expect the unexpected. A warranty plan from 2-10 HBW makes protecting your home simple and affordable.
What Does a Home Builders Warranty Cover on New Construction?
As a result of these reviews, the company holds a BBB rating of B, and an average customer review of 1.04 out of 5 from 513 reviews. This is the second worst rating of the home warranty companies we conducted research on, indicating deep customer dissatisfaction. This would not matter so much if 2-10 offered better coverage than other home warranty companies, or could boast of better customers satisfaction. Unfortunately, the company also has a very low customer satisfaction rating, as measured by BBB. 2-10 has received more than 1300 complaints over the past three years, and has acknowledged that many of these complaints relate to “problems of timeliness and communication”.
In most ways, 2-10’s home warranty plans are typical for the industry. Their cost is comparable to that of plans offered by other companies, and so are their service fees. The company also offers good coverage across the nation – all 50 states, plus DC.
Service Contractors
If you are a not yet a builder with us, you may register here. Before purchasing structural coverage for every home you build, you’ll need to become a 2-10 HBW Builder Member. Complete an escalation form for review by the 2-10 HBW leadership team.
Generally, a home warranty from 2-10 Home Buyers Warranty is good for one year. There’s a minimum$100 service call feethat applies to all plans. Each item or system covered by a home warranty from 2-10 HBW has specific exclusions and limitations. If you are a homeowner, you can purchase a 2-10 HBW home warranty at any time.
Real Estate Plans
The 4.3 out of 5 rating that the BBB inquired about is from another rating website, Avid Ratings, which we also removed to avoid any fluctuations in that rating." If it’s been less than one business day, please allow one business day for your Service Contractor to contact you to schedule your appointment. You may contact them directly now if you haven’t heard from them yet. Combine this offer with our exclusive Appliance Discount Program for ultimate savings! Lexie is an assistant editor who is responsible for writing and editing articles over a wide variety of home-related topics. She has almost four years’ experience in the home improvement space and harnessed her expertise while working for companies like HomeAdvisor and Angi (formerly Angie’s List).
Customers looking to add these items to their policy should make sure that their equipment is covered by reviewing this information. Once the request is received, 2-10 HBW will dispatch an authorized service contractor to your home to diagnose and fix the issue, if possible. Keep in mind that you can’t choose your own contractor under this warranty program.
The Home Buyers structural warranty offers insurance-backed, third-party protection. Under the structural warranty, items such as roof covering, cabinets, fireplace, waste piping, foundation and footing systems, etc., are covered. The claims process for 2-10 Home Buyers Warranty is quite simple, and you can easily apply for a service request any time you need a repair. As service is available 24/7, you can place a service request at any time to schedule a visit from the service contractor to diagnose the problem. You can file your claim online by logging in to your 2-10 HBW account or by calling customer service.
He is very experienced and explained us what was causing the issue in the Dryer and quickly fixed it. The company also hands out a $50 gift card when people referred by you purchase a 2-10 Home Buyers Warranty. However, these benefits may vary by package and are subject to terms and conditions.
This includes appliance handles, hinges, racks, shelves, crane costs, filters, faucets and faucet handles, disposal fees, fire alarm systems and attic and bathroom exhaust fans. If your home has systems like an air conditioner or appliances like a refrigerator, you should consider purchasing a home warranty. Every single home system and home appliance can break down from normal wear and tear someday. When that happens, your homeowners insurance policy can't help you. A structural warranty offers proven protection for the distribution system, load-bearing structural components, and the home's workmanship.
Buyer’s remorse is common right now, with up to 72% of homeowners saying they have regrets about... Home warranties are transferable when a home changes hands, just notify us and we’ll complete the transfer. We’ll dispatch an approved, insured, local contractor in your area.
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